HCV Platform, Landlord Portal & Participant Portal — all live

The HCV operating system, finally built for this decade.

A federally-complete income & eligibility engine. SEMAP and HUD-50058 built in. Audit-ready by design. One modern platform to run a Housing Choice Voucher program end-to-end — replacing the spreadsheets, paper, and aging legacy systems PHAs fight today.

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HOTMA-current income engine SEMAP & HUD-50058 built in Audit-ready by design

Workspace · Mission Control

Search families, units, cases…

Live · synced 2 min ago

Mission Control

FY2026 · Q2

Voucher Utilization

94.2%

↑ 1.2

SEMAP Score

142/160

High

HAP Spend MTD

$487k

82% bud

Recerts Due

23·14d

Action

Leasing velocity · 12 mo +8.4%

Today's docket

RR review · 14 Oak StDue 3pm

Annual recert · Okafor2 docs

Inspection pass · Unit 22BCleared

HAP register · Aug batchReady

Appeal hearing · #4471Tmrw

Built on the compliance work that actually matters

HOTMA income engine

HUD-50058

SEMAP scorecard

Audit binder

Reconciles your caseload

One platform

Retire the stack you've been duct-taping together.

Legacy case-management software, a separate rent-reasonableness tool, and the spreadsheet graveyard in between. Fairmark folds all of it into one system with a single source of truth.

See everything it does →

Legacy case management$$$ / yr · clunky

Standalone RR toolper-lookup fees

A dozen spreadsheetsno audit trail

Fairmark

All-in-one

14 modules, one login, one bill. A federally-complete income engine, real audit trail, and AI where it actually saves hours — consolidating the stack PHAs juggle today into a single system of record.

The platform

Every workflow your team runs — redesigned from scratch.

Built for the daily grind and the annual audit in equal measure.

Mission Control

All 14 SEMAP indicators live. Utilization, leasing velocity, wait-list churn, HAP spend vs. budget — refreshed nightly, no manual pull.

Family & Tenant Management

Centralized profiles with full doc storage. Automated recert workflows, HAP adjustments with audit trail, versioned family-composition changes.

Unit & Property Register

Live rent-reasonableness scans, FMR tracking by bedroom size, landlord portal, full unit history and subsidy calc — one source of truth.

Determination Engine

AI-drafted eligibility letters in ~12 minutes. Standard templates, custom overrides, full version control and approval chain. Appeals tracking built in.

Wait List & Lottery

Digital applications with a status portal. Preference tracking, fair-housing-compliant lottery automation, applicant comms over SMS and email.

Audit Binder Generator

Three-hour binder assembly vs. two-to-three weeks by hand. Certs, inspections, appeals, subsidy calcs — indexed PDF, ready for HUD or external auditors.

Explore all 14 modules →

See it in motion

A closer look at the day-to-day.

Defensible rent in three clicks.

Pull live comparables, auto-rank by similarity, and generate a HUD-aligned reasonableness memo — with every data point sourced and timestamped.

Live market comps, refreshed on lookup Auto-scored against FMR by bedroom One-click reasonableness memo (PDF)

Determinations drafted while you review.

The engine assembles income, deductions, and subsidy math, then drafts the eligibility letter. You review, adjust, approve — the chain is logged end to end.

~12-minute average draft time Versioned with full approval chain Appeals tracked against the record

Audit-ready, on demand.

Every action is captured as it happens. When the auditor calls, assemble a fully indexed binder — certs, inspections, appeals, subsidy calcs — in hours.

Three-hour binder vs. weeks by hand Indexed, searchable, export-ready PDF Immutable audit trail on every record

How we keep records →

Fairmark audit binder with indexed contents, completeness ring, and document index

Full service solution

We do the hard compliance work others gloss over.

Fairmark provides all the compliance solutions at the click of a button in one portal.

Federally-complete income & eligibility engine

Correct rent and subsidy, computed against current HUD rules — including HOTMA. The math is the product.

SEMAP compliance, built in

The audit binder and scorecard your program is measured on — assembled as you work, not reconstructed at review time.

Import your caseload, prove it computes

Bring your existing data; the engine reconciles it against HUD math and shows you it gets the same — or more correct — answer.

Audit-ready by design

Built by people who've sat through a HUD review. Every determination carries its provenance, ready to defend.

What's included

One plan. Every module included.

Every module comes bundled into a single plan — one login, one bill, everything included from day one.

All 14 modules, every plan Migration and onboarding included No multi-year lock-in

Tour the platform →

One platform · everything bundled

Case managementIncluded

Rent reasonablenessIncluded

Reporting / BIIncluded

ImplementationIncluded

FairmarkOne bill, all included

All 14 modules, included in every plan.

One platform, three portals

Everyone who touches a voucher, in the same system.

Staff run the program. Landlords self-serve. Families act from their phones. All three are live today, sharing one record — so nothing is re-keyed and nothing falls through.

HCV Platform — Staff

Live now

Executive directors, program directors & caseworkers

One workspace for the whole caseload — every task, calculation, and submission in a single system of record, with the audit trail built as you work.

Unified Work Queue — every task, inspection, reexam, and approval in one place, with assignment and routing.

Automated HUD-50058 generation, including scheduled batch runs.

SEMAP module covering all 14 indicators (plus the bonus indicator), with an audit-binder PDF generator.

Income engine to federal completeness, with EIV worklists aligned to HUD's report set and system-generated participant notices.

Report builder — 8 live datasets, 13 stock reports, all exportable.

Landlord Portal

Live now

Owners & property managers

A self-service app landlords can run without calling the office — payments, tax forms, banking, RFTAs, inspections, and signatures, isolated in its own secure environment.

Open the landlord portal →

HAP ledger with held-payment transparency — when a payment is held, the landlord sees why, the cure deadline, and exactly what to do.

Self-service 1099-MISC plus a HAP register export that ties to 1099 Box 1.

Online RFTA submission — a guided wizard with duplicate protection, feeding the agency's inspection and rent-determination pipeline.

NSPIRE-structured inspection results with repair-proof uploads and tamper-evident receipts.

E-signatures on HUD forms, including dual-signature HAP contract execution, with a full audit trail. Banking self-service is protected by MFA step-up.

Participant Portal

Live now

Voucher holders — mobile-first

A plain-English app families can use from a phone. It tells them what to do next and when it's due — no jargon, no form numbers, no waiting on a callback.

Open the participant portal →

Plain-English dashboard — computed action items and deadlines, not jargon.

Document upload from a phone, with accept/reject status, participant-friendly rejection reasons, and re-upload built in.

Notices with electronic acknowledgment and secure two-way messaging with agency staff.

In-platform e-signature ceremonies for HUD forms.

Passwordless magic-link sign-in, with optional TOTP MFA.

A public applicant intake & waitlist form rounds out the four ways in — see the automation section below.

Self-service

Less phone tag, more housing.

The calls that fill a caseworker's day are mostly status questions — "why is my payment held," "where's my 1099," "did you get my documents." Fairmark answers them in the portal, so your staff spend their hours on the work that houses families, not on the phone.

The #1 landlord call — a held payment — is answered before it's dialed Families see status and next steps without waiting on a callback Every self-service action lands in the same record staff work from

The calls that answer themselvesPortal · self-serve

“ Why is my payment on hold?

Held-payment reason, cure deadline, and next step, shown right in the HAP ledger.

Landlord

“ Where's my 1099?

Self-service 1099-MISC download and a HAP register that ties to Box 1.

Landlord

“ Did you get my documents?

Upload from a phone with accept/reject status and a plain reason if something's missing.

Participant

“ Is my unit approved yet?

RFTA status and NSPIRE inspection results, tracked in the landlord portal.

Landlord

“ How do I update my banking?

Direct-deposit self-service with anti-fraud safeguards and MFA step-up.

Landlord

Automation & case operations

The system does the paperwork.

The forms, the batches, the worklists, the notices — generated by the platform to the federal spec, so your team reviews and approves instead of re-typing.

Automated HUD-50058

The 50058 is generated from the record, including scheduled batch generation — not hand-assembled field by field.

Unified Work Queue

Every task, inspection, reexam, and approval in one place — with assignment and routing, so nothing sits in an inbox no one owns.

SEMAP, all 14 indicators

The full SEMAP indicator set, tracked continuously — with an audit-binder PDF generator ready when the monitoring review comes.

Income engine & EIV

An income engine built to federal completeness, EIV worklists aligned to HUD's actual report set, and participant notices generated by the system.

Report builder

Eight live datasets and thirteen stock reports, all exportable — board packet, funder ask, or ad-hoc pull without a data request.

Scheduling & dated work

Inspection scheduling and calendar-driven workflows — appointments, reexam due dates, and cure deadlines surfaced as dated work before they're late.

Public applicant intake & waitlist

A bilingual (English/Spanish), WCAG 2.1 AA-tested application form. Waitlist openings run to 24 CFR 982.206: a reproducible lottery with a retained audit trail, duplicate detection, confirmation numbers, and denial due-process notices.

See it work →

Compliance & what's next at HUD

Built to the regulation — and built for what HUD is shipping next.

The rules aren't a checklist bolted on at the end. They're enforced where the math happens, and the platform is already producing the submission format HUD's modernization requires.

Built to the regulation, at the calculation layer

Payment-standard limits, minimum-rent protections, and proration are enforced where subsidy is computed — each with its citation — so a determination arrives already defensible, not corrected after the fact.

Built for HUD's next-generation PIC

Fairmark validates submissions against HUD's published next-generation error catalog — 1,200+ checks — and produces conformant JSON submission files, so you're not scrambling when the modernized system becomes the way you file.

Security architecture

Per-agency isolationData isolation enforced in code and in CI.

Encrypted at restSensitive data encrypted with AES-256-GCM.

MFA with step-upExtra verification on money-touching actions.

VAWA confidentialityProtections built into document visibility.

Security architecture as built. Fairmark does not claim SOC 2, FedRAMP, HUD certification, or HUD endorsement; none is attained. "Built for HUD's next-generation PIC" describes conformance work, not a HUD tester designation.

Book a live demo

Ready to see your agency on Fairmark?

Bring your toughest workflow. We'll show you the new way — in 30 minutes, with your data structure in mind.

Schedule a demo → View pricing